Privacy Policy

Who we are

Sterling Overseas ("we", "us") is a recruitment agency at 2nd Floor, AVM Complex, Ukkadam–Selvapuram Bypass Road, Behind HP Petrol Bunk, Ukkadam, Coimbatore, Tamil Nadu 641026, India. This policy explains how we handle personal data under India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. It covers this website (www.stearlingoverseas.com), our phone and WhatsApp contact, our office visitor check-in, and the documents you give us for recruitment.

What we collect

• Enquiry form: name, mobile number, the job you are interested in, your place and your message.
• Calls and WhatsApp: your number, messages and the notes our team writes about your job interest and call results.
• Recruitment documents (only if you apply): passport, photo, educational certificates (e.g. SSLC), driving licence, Aadhaar, police clearance certificate, medical reports, visa and ticket copies, experience letters, and any cheque leaf or payment proof you hand over.
• Office visit: when you check in with the visitor QR — your name, phone, place, reason for visit, whom you are meeting, a photo (selfie) and your location, used only to confirm you are at our office.
• Website: our server keeps standard technical logs (IP address, browser, pages visited) for security. We do not use advertising or tracking cookies.

Why we use it

• To call you back and answer your enquiry.
• To match you with domestic and overseas vacancies and arrange interviews.
• To prepare and check your application, visa, medical and travel paperwork — including checking that your name, date of birth and father’s name match across documents.
• To keep the office safe and keep a record of visitors.
• To meet legal duties, such as emigration and labour rules, and to prevent fraud.

We process your data on the basis of your consent, which you give when you submit the form, contact us or hand over documents. You can withdraw it at any time (see “Your rights”).

Who we share it with

We share only what is needed, and only for your application:

• Employers and their recruiting partners, in India or abroad, for the job you applied for.
• Embassies, consulates, visa and immigration authorities, the Protector of Emigrants and other government offices, where the process requires it.
• Medical centres, travel agents and airlines, for your medical tests and tickets.
• Service providers that help us run our systems: website hosting, WhatsApp, email, and an AI service that may read scanned documents to speed up data entry. They may use your data only to provide that service to us.
• Authorities, when the law requires it.

Some of these are outside India (for example, an employer in another country). We share data abroad only for your application and only with your consent. We never sell your personal data or share it for advertising.

How long we keep it

• Enquiries and call notes: up to 2 years after our last contact, so we can tell you about new openings.
• Recruitment documents: for as long as your application is active, and then up to 3 years, or longer if the law requires it.
• Visitor check-in records and photos: up to 1 year.

Original documents you hand over are returned to you on request, with a handover record. After these periods we delete digital copies.

How we protect it

Your data is stored on secured servers with password and location-based access for our staff only. Document files are kept in a protected folder that cannot be opened from the public internet, and we keep daily backups. Physical documents are kept in a recorded storage place at our office. No system is perfectly secure; if a breach affects you, we will inform you and the Data Protection Board of India as the law requires.

Your rights

You can ask us to:

• tell you what personal data we hold about you and who we have shared it with;
• correct or update it;
• delete it, when we no longer need it for your application or a legal duty;
• stop using it, by withdrawing your consent (we may then be unable to continue your application);
• let a person you nominate act for you if you die or become unable to act.

Email stearlingoverseas@gmail.com or call +91 92921 52111. We reply within 30 days. If you are not satisfied, you can complain to the Data Protection Board of India.

Children

Our services are for adults looking for work. We do not knowingly collect data from anyone under 18. If you think a child has given us their details, contact us and we will delete them.

Third-party sites

Our home page can show our Facebook page and links to Facebook, Instagram, WhatsApp and Google Maps. Those services have their own privacy policies and may set their own cookies when you use them.

Fake job offers

Sterling Overseas never asks for payment into a personal bank account and never asks for your OTP or passwords. If someone does this in our name, call +91 92921 52111 before you pay or share anything.

Changes to this policy

We may update this policy. The date at the top of this page shows the latest version.